Shipping & Returns

SHIPPING

At Think we make it a priority to ensure that your experience with us is smooth and satisfactory, your great experience is important to us. Purchases made on Think.com can only be billed and shipped within the United States.

Most orders shipped via Standard Service are processed and shipped in 1-2 business days, depending on product availability. Orders are shipped and delivered on business days (Monday through Friday, excluding major holidays).

Please note: all purchases are subject to bank authorization prior to processing.

Only authorized purchases will be processed and shipped.

Shipping Costs & Delivery Times

All orders placed on think.com are shipped Monday through Friday, excluding major holidays.

RETURN POLICY

Your satisfaction is our priority. To qualify for a return:

  • The product must be new and unused. 
  • Products must be returned within 30 days of delivery date
  • And proof of purchase (order number) is required.

If you did not purchase your product from gothink.com, please return it to the store you bought it from for a refund or replacement. Unfortunately, gothink.com does not refund or exchange products that were not purchased through our website.

Requesting Return Authorization

To obtain a Return Authorization number necessary for a refund you will need to email Customer Service at info@gothink.com.

Any variance of the above qualifications will not qualify for a Return Authorization number.

Once you've requested your return and received approval from customer service, please send it to:

Think Returns
2280 Ward Ave, Ste 100
Simi Valley CA 93065

*Please note: Shipping and handling charges are non-refundable.

Once the return is received, a refund will be issued. Returns that do not accompany a Return Authorization number will not be processed.

Warranty

We will gladly replace parts or products that are defective due to defects in manufacturing and/or workmanship. Replacement requests must be made within 14 days of delivery date and a receipt or proof of purchase is required to process the request. We cannot accept returns or requests for replacement part(s) without a Replacement Authorization number. We cannot accept C.O.D.'s.

For warranty inquiries, please reach out to customer service here or email us at info@gothink.com. Due to our inability to main quality control over unauthorized resellers, our warranty does not apply to purchases made from unauthorized resellers.

CONTACT

For any other questions or concerns, please reach out to customer service here